Lean Supply Chains For The Service Industry


It’s good to speak with you today, Nitin, and I’m looking forward to hearing your views today on lean supply chains for the service industry. Can you start by providing a brief background of yourself?

I’m currently a director with a company called Sigma Way, which is into process consulting, analytics, marketing * (00:30—unclear), IT, and training. Prior to that I was with a company called Genpact, which is an offshoot of General Electric. That’s the high focus in Six Sigma and lean, because General Electric was so much into it. I am engineer, as well as an M.B.A. from Delhi University in India. In addition to that, I hold different certifications in financial risk management, as well as black belt and master black belt in lean and Six Sigma.