Robotic Arms to dominate service industry in Taiwan


(31 Aug 2016) TAIWAN ROBOT ARM
SOURCE: AP HORIZONS, LIFESTYLE, HEALTH AND TECHNOLOGY
RESTRICTIONS: HORIZONS CLIENTS AND AP LIFESTYLE, HEALTH AND TECHNOLOGY CLIENTS ONLY
LENGTH: 5.00

AP Television
Taipei City, Nangang Exhibition Hall – Aug. 31, 2016
1. Various robotic arms.
2. Wide Hiwin Technologies Corp. booth.
3. Set up shot of Wu Wen-chia, Project Department General Manager at Hiwin.
4. Close of hand taking cup
5. SOUNDBITE: (Mandarin) Wu Wen-chia, Project Department General Manager at Hiwin.
“Robotic arms can be used to carry luggage. Carrying luggage is all about physical force. It is also a monotonous job. If we use a robotic arm, the personnel could play an even more important role, which is to provide friendly service. Purely provide service. And robotic arms could replace the physical strength jobs in the service industry. I do see an ideal future in the cooperation of humans and machines.”
AP Television
Taichung City, Chase Hotel – Aug. 29, 2016
6. Wide pan interior of Chase Hotel.
7. Various robotic arm carrying luggage in Chase Hotel.
8. Various set up shots Peter Tsai, Deputy Marketing Manager at Dun-Qian Hotel Management, in charge of Chase Hotel.
9. Various robotic arm carrying luggage.
10. SOUNDBITE: (Mandarin) Peter Tsai, Deputy Marketing Manager at Dun-Qian Hotel Management, in charge of Chase Hotel.
“Until now, customers highly appreciate the robotic arm. Customers in this Feng-chia district are mostly young. It is very easy for them to accept the robotic arm as well as an unmanned hotel. Our operation interface is also easy to use. No matter young or old, customers do not find it difficult to use.”
11. Wide robotic arm.
12. SOUNDBITE: (Mandarin) Peter Tsai, Deputy Marketing Manager at Dun-Qian Hotel Management, in charge of Chase Hotel.
“Besides saving on a certain amount of personnel expenses each month, we enhance on the quality of our rooms. We also feed back on customers regarding the accommodation price.”
AP Television
Taipei City, Nangang Exhibition Hall – Aug. 31, 2016
13. Various robotic arms.
14. Wide Shayang Ye Industrial Co. Ltd. booth.
15. Introduction shot Tsai Feng-chun, CEO/President at Shayang Ye Industrial Co. Ltd. booth.
16. SOUNDBITE: (Mandarin) Tsai Feng-chun, CEO/President at Shayang Ye Industrial Co., Ltd.
“If the robotic arm is used on a production line, it becomes part of the production hardware. If used on a robot, it could also dismantle bombs. If made into a traffic policeman, it could control traffic. And used in a hospital, it could become medical personnel. The robotic arm is just used the way people use their hands.”
17. Various industrial robotic arms performing tasks.
18. Various mini-lions dancing.
19. Various robotic arm carving in polystyrene.
LEADIN:
Taiwan’s service industry is increasingly using robotic arms to enhance the quality of its service.
The robots are slowly replacing human staff members for monotonous and strength-demanding tasks, like carrying luggage.
STORYLINE:
On display at the Taiwan Automation Intelligence and Robot Show in Taipei City these robotic arms are becoming commonplace – especially in the service industry – according to Taiwanese manufacturers.
The theme of the show this year is industry 4.0, and manufacturers say the new industrial revolution right now is all about using robotics to do the dirty work.
From ceiling high hoists to kitchen work surface coffee aids, robot hands are set to replace humans for mundane jobs in the home as well as arduous lifting duties.
Wu Wen-chia is project department general manager at precision machinery components manufacturer, Hiwin. He believes robotics arms will allow human service staff to better concentrate on good service for its clients.
====

You can license this story through AP Archive: http://www.aparchive.com/metadata/youtube/4a5195e549094763b3b3b601dcbbc03f
Find out more about AP Archive: http://www.aparchive.com/HowWeWork