Service revolution in the hospitality industry: LUX* Resorts and Hotels
Paul Jones, CEO of LUX* Resorts and Hotels speaks to NUS Business School Professor Jochen Wirtz about launching a service revolution in the hotel industry.
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Service revolution in the hospitality industry: LUX* Resorts and Hotels
Paul Jones, CEO of LUX* Resorts and Hotels speaks to NUS Business School Professor Jochen Wirtz about launching a service revolution in the hotel industry.