Using Lean to Change Culture in a Service Industry with Mobile Mini
Mobile Mini, Inc. is the world’s leading provider of portable storage solutions. In the storage industry, purchase factors like customer service, delivery availability, and fleet condition represent fertile ground for Lean.
But unlike many companies who mandate change from the top, Mobile Mini’s “change agents” actively surface Lean ideas at the branch level. Join Deployment Leader Bill Armstead as he describes how Mobile Mini originates change locally and replicates it globally.
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